Friday, July 22, 2011

Re: [YouTube-API] Re: mobile view count discrepancy w/ javascript iframe api

Hi Andrew,

I had my colleague look at these and we do not see the large discrepancy you've reported. Please note that the view counts reported by Insight or on the watch page may take some time to catch up with the actual number. 

Thanks,
Jarek Wilkiewicz, YouTube API Team



On Fri, Jul 22, 2011 at 1:29 PM, andrew warner <andrew707@gmail.com> wrote:
Hi Jarek

Thanks for getting back to me. This is the video in question:   http://www.youtube.com/watch?v=S9udCp32LdA

Here is the actual embed using the youtube iframe javascript api

It's just a simple one-off think I did for a client with specific tracking needs. They supply a transaction id in the url and we send it back to them on video end, ENDED event.  Most all traffic from this domain should have been mobile devices, specifically an Android app game. The reason it's a script tag widget is it was just the the first thing I built with the api. 

Here is the youtube insight data for the video for the time range in question:

Date range: Jul 8, 2011 ▾ Jul 12, 2011 ▾



Our backend reporting numbers (using API onStateChange)

2011-07-08 19,134
2011-07-09 15,300 
2011-07-10 12,457 
2011-07-11 12,755 
2011-07-12  3,847 
-----------------
           63,493 completed views (ENDED)

2011-07-08:

FIRST PLAY:
cnt video_id video_pl_id state domain
27533S9udCp32LdA 30PLAYING insights.feedcompany.com


ENDED:
cnt video_id video_pl_id state domain
19134S9udCp32LdA 30 ENDEDinsights.feedcompany.com



2011-07-09:

FIRST PLAY:
cnt video_id video_pl_id state domain
20584S9udCp32LdA 30PLAYING insights.feedcompany.com


ENDED:
cnt video_id video_pl_id state domain
15300S9udCp32LdA 30 ENDEDinsights.feedcompany.com



2011-07-10:

FIRST PLAY:
cnt Descending video_id video_pl_id state domain
16577S9udCp32LdA 30PLAYING insights.feedcompany.com
1S9udCp32LdA 30PLAYING  


ENDED:
cnt Descending video_id video_pl_id state domain
12457S9udCp32LdA 30 ENDEDinsights.feedcompany.com
1S9udCp32LdA 30 ENDED 





2011-07-11: 

FIRST PLAY:
cnt video_id video_pl_id state domain
16793S9udCp32LdA 30PLAYING insights.feedcompany.com


ENDED:
cnt video_id video_pl_id state domain
12755S9udCp32LdA 30 ENDEDinsights.feedcompany.com




2011-07-12:

FIRST PLAY:
cnt video_id video_pl_id state domain
5161S9udCp32LdA 30PLAYING insights.feedcompany.com


ENDED:
cnt video_id video_pl_id state domain
3847S9udCp32LdA 30 ENDEDinsights.feedcompany.com


Andrew



On Jul 22, 2011, at 3:04 PM, Jarek Wilkiewicz wrote:

Hi Andrew,

can you share some additional data points ?

1. Are you tracking videos embedded in your native or Web
application ?
2. Which platforms are you working with ? iOS, Android, etc. ?
3. How are you embedding the content ? Are you using <object> embed,
<iframe> embed ? Sharing a code snippet to confirm would help.
4. Can you share some video IDs for videos you think exhibit the
discrepancy, including the expected number of views ?
5. How much time do you allow between comparing your numbers with the
numbers reported by YouTube?

Thanks,
Jarek

On Jul 17, 12:27 pm, andrew <andrew...@gmail.com> wrote:
I'm seeing a significant discrepancy between the youtube view count (via
insight) and our own tracking via the api when it comes to mobile devices.
The youtube mobile numbers are about 1/3 what they should be. I'm pulling
the numbers (both youtube's and my tracking) from a specific site accessed
by mobile devices only, so there's no question about whether the all the
views are mobile or not.

I'm tracking the first PLAY event and the ENDED event.  I'm wondering if it
has something to do with iphone handing off video to the youtube iphone app
and android's option to do the same.

I'm using the native youtube play button.

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